Sales Administrator

We’re looking for a Sales Administrator role to join our busy sales operations team and help ensure a seamless order-to-delivery experience for our B2B customers.

Key Responsibilities:

• Process incoming B2B sales orders via phone, email, and online systems
• Communicate order confirmations, delivery updates, and lead times to customers
• Coordinate with the warehouse, logistics, and sales teams to ensure timely and accurate order fulfilment
• Handle customer returns and follow the returns process efficiently
• Maintain up-to-date knowledge of pricing, product availability, and delivery options
• Provide administrative support to Account Managers, including order follow-ups and customer queries
• Keep internal systems and records accurate and current
• Contribute to a positive team environment within our 6-person support team

What We’re Looking For:

• Previous experience in a sales support, order processing, or customer service role (ideally B2B)
• Strong communication skills – both written and verbal
• Good working knowledge of Microsoft Office and CRM/order processing systems
• High attention to detail and a proactive approach to problem-solving
• A team-focused mindset with the ability to work cross-functionally

Join Us?

• Salary circa £26-28K dependent on experience
• Be part of a collaborative and friendly team
• Work in a fast-paced, supportive environment
• Opportunities to grow and develop your skills
• Help drive excellent service and efficiency in our customer operations

Apply today to join a company that values your contributions and offers a role where no two days are the same.