Sales Administrator

Sales Administrator & Order Processor
Braintree, Essex
Full Time, Permanent
£26,000 - £28,000 per annum

Temp All Staffing Ltd are recruiting for an Office Administrator on behalf of a reputable client. Our client is a leading UK supplier of specialised mechanical components and engineering solutions, providing high-quality equipment, expert technical support, and outstanding customer service nationwide. Due to continued business growth, they are looking to expand their close-knit administration team at their Braintree office. Full training and ongoing support will be provided.

The Role

As Office Administrator, you will support the day-to-day running of the office and help maintain a professional environment. Working closely with the Sales, Technical, and Operations teams, you will keep office systems running efficiently while building strong relationships with customers and suppliers. This is a varied role ideal for someone who takes pride in being organised and values teamwork.

Key Responsibilities

* Process orders: Input customer orders accurately into company systems.

* Prepare documents: Draft quotations and basic sales documentation.

* Manage calls: Answer incoming telephone enquiries and direct callers.

* Handle emails: Respond to customer queries professionally and promptly.

* Support teams: Provide administrative backing to Sales and Technical departments.

* Maintain files: Organise customer records and physical/digital filing systems.

* Liaise externally: Communicate with suppliers and customers regarding deliveries.

* Assist administration: Help with scheduling, documentation, and operational tasks.

* Keep standards: Ensure a welcoming, clean, and organised workplace.

Essential:

* Experience: Prior background in office administration or customer service.

* Communication: Excellent written and verbal communication capabilities.

* IT Skills: Strong knowledge of Microsoft Office (Outlook, Word, Excel).

* Organisation: Ability to prioritise workloads and manage multiple tasks.

* Attitude: A positive, reliable approach with a willingness to learn.

Training & Benefits

* Financial: Competitive annual salary and company pension scheme.

* Time off: 25 days annual leave plus statutory bank holidays.

* Perks: Free on-site parking and structured training development.

* Progression: Opportunities to grow within an expanding, established business
Only candidates based in UK and eligible to work in UK are allowed