Sales Administrator

Sales Administrator
Location: Exeter
Salary: £30,000 per annum
Hours: Monday to Friday, 8:00am to 5:00pm
Benefits: Free on-site parking
The Opportunity
Our Client is seeking an experienced and highly organised Sales Administrator to join their friendly and supportive team of six based in Exeter. This is a fantastic opportunity for someone with an industrial trade background who enjoys providing first-class customer service and supporting a busy sales operation.
The customer base is made up of approximately 30% retail customers and 70% commercial clients, so you'll be comfortable dealing with a variety of enquiries and building strong relationships with both individuals and business customers.
Key Responsibilities
* Processing customer orders accurately and efficiently
* Handling inbound customer enquiries via telephone and email
* Supporting the sales team with quotations, pricing, and order administration
* Liaising with suppliers, customers, and internal departments
* Maintaining accurate customer records and sales documentation
* Ensuring orders are processed within agreed timescales
* Resolving customer queries and providing excellent service throughout the sales process
* General administrative support within a busy office environment
About You
* Previous experience in a Sales Administrator role
* Industrial trade sector experience is essential
* Excellent telephone manner and communication skills
* Exceptional attention to detail and accuracy
* Strong organisational and time management abilities
* Confident using Microsoft Office and internal systems
* Professional, reliable, and able to work effectively as part of a team
* Customer-focused with a proactive approach to problem-solving
What is on Offer
* Competitive salary of £30,000 per year
* Monday to Friday working hours with no weekends
* Free on-site parking
* Supportive and welcoming team environment
* Stable and growing business with long-term career prospects
If you have a background within the industrial trade sector and are looking to join a well-established business where your administration and customer service skills will be valued, we'd love to hear from you
Only candidates based in UK and eligible to work in UK are allowed