Sales Administrator

An experienced Sales Administrator is needed to join the team at this leading distributor of a comprehensive range of packaging consumables based in Hampshire on a full-time basis.
Established for over 30 years, they are a market leader in the distribution of a comprehensive range of packaging consumables. They also work in partnership with customers to develop bespoke, cost-effective and innovative packaging solutions.
Not only do they add value by enabling customers to drive out cost and increase efficiency, but they also challenge and inspire, and they have a consultative approach. They aim to eliminate excess packaging and supply the most fit-for-purpose packaging solution.
Providing a world-class service that is second to none, through the expertise, imaginative approach and professionalism of their team, they focus on providing a personal, fast, efficient and accurate service.
This is an excellent opportunity to progress your career with a well-established company!
Key Responsibilities:
Interact with their customers in an approachable, welcoming/friendly manner, providing and processing information in response to enquiries, concerns and requests about the company's products and services
To work alongside and support the Key Accounts Managers to process sales orders and quotations (where required) in a timely manner by dealing directly with customers, either by telephone or electronically
Handling of day-to-day sales administration tasks, including sample requests, account maintenance, etc. (as required)
Collaborate with the sales and marketing team to understand lead-generation strategies and sources
Work closely with the sales teams to ensure timely follow-up on leads, providing necessary information and support
Analyse lead data to identify trends, patterns, and potential areas of improvement in the lead conversion process
Contribute to the development and implementation of strategies to enhance the overall conversion rate of leads
Provide regular updates and reports on lead status, conversion rates, and process improvements to the sales team
Maximising profit contribution of the business by achieving sales targets
Solve any problems that customers experience in the order process to ensure smooth after-sales service
To work as a team, supporting your coworkers when and if required
Required Experience:
Proven experience in project administration, lead management and capture
Confident and communicative with a strong ability to work as a team
Previous B2B Sales experience is desirable, ideally within a Telesales/internal role
Strong communication skills
Excellent communication skills, both written and verbal
Resilience and the ability to work well in a fast-paced, dynamic environment
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Candidates with previous experience and job titles, including; Sales Support, Sales Administrator and Sales Administration may also be considered for this role.

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