Sales Administrator Entry level 12 month FTC

Job Title: Sales Order Processing & Customer Service Coordinator
Location: Brockworth
Full-Time (8:30am – 5:00pm, 1-hour unpaid lunch) or Part-Time (9:00am – 3:00pm)

About the Role

We’re looking for a detail-oriented and process-driven individual to join a business in the manufacturing industry working in a vital support role focused on sales order processing and customer service. This is a highly structured position that requires accuracy, focus, and a steady hand to manage a high volume of customer orders and internal coordination—ideal for someone who thrives on routine, precision, and keeping things running smoothly.

Key Responsibilities

• Sales Order Processing for high-volume accounts
• Customer Service for manufacturing clients – managing queries and updates
• Account Management – handling regular orders and amendments
• New Customer Setup in internal systems
• Component Ordering from the factory using Sage 50 – accuracy is critical
• Delivery Coordination – confirming timelines and managing expectations
• Phone Support – answering and directing customer calls
• Basic Quoting – with training provided
• Warehouse Liaison – ensuring dispatch accuracy and resolving issues

What We’re Looking For

• Strong attention to detail and accuracy
• Comfortable with repetitive tasks and structured processes
• Ability to stay focused and manage multiple small tasks efficiently
• Experience with Sage 50 (preferred but not essential)
• Excellent communication and organisational skills

What We Offer

• Bonus: % of salary (dependent on global business performance)
• 25 days holiday + bank holidays, with an extra day every 2 years
• Flexible working hours (full-time or part-time options)