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The main purpose of the Sales Administrator is to be responsible for day to day sales and administrative duties which will involve processing sales orders, follow up, transport arrangements and invoicing. The role also includes aspects of normal administrative duties; reports, filling, answering phone calls and e-mails both internal and external, occasional reception cover, any other reasonable task requested by the directors would also be included.
· Processing incoming sales orders via e-mail or phone accurately and in a timely manner
· Answer and deal with customer queries
· Responding to customer orders and e-mails
· Follow up order status and reporting of any problems or delays
· Update customer contract details
· Producing credits
· Produce and check invoices
· Order transport as required and liaise with freight forwarders and carriers
· Producing Dangerous Goods Notes for Export purposes
· Producing customs invoices
· Record Export orders
· Check transport invoices
· Liaising with production and warehouse
· Liaise with Internal and External Customers
· Providing proof of delivery and copy invoices
· Providing sales reports
· Producing costings for products
· Cover for reception and other site when required
· Answering phone calls
· Taking messages for other departments
· Carrying out other administrative duties as required
Working hours - 9am - 5pm
33 days holiday
Company Pension - company contributes 3% and the employee contributes 5%
Healthcare - Eligble for BUPA cover after 6 months probationary period.
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