Sales Advisor

We have an excellent opportunity for a Sales Advisor to join the team of the UK’s leading and award-winning independent home interior brands based in Bracknell, Berkshire.

About the role
As a Sales Advisor, you will help drive revenue growth and business success, responsible for identifying and capitalizing on sales opportunities to meet and exceed targets across consumer, trade and showroom.

Key Responsibilities

• Using your sales knowledge to guide and support our customers with their furniture and interior purchases
• Communicating with customers via inbound and outbound calls, emails and live chat and face to face within the Showroom
• Follow up on existing leads generated through website enquiries and non-complete orders.
• Out-bound calls to follow up on Swatch requests
• Respond to incoming on-line chat and social media messages
• Respond to incoming email and phone enquiries
• Listen to customer requirements and recommend solutions to their needs to make the sale
• Challenge any objections with a view to getting the customer to buy
• Nurture trade customers to build rapport and generate repeat custom
• Make accurate, rapid cost calculations and provide customers with accurate price information
• Identify new opportunities

All employees are required to:

• Carry out other such duties as may reasonably be required to fulfil their role and support functional and organisational objectives.
• Comply with all organisational policies
• Promote the vision and values of the organisation
• Engage in continuous personal development

About the hours and rewards
The role of Sales Advisor is a full-time position, working Sunday in our Showroom 10-4pm and Mon- Thursday 9am-5.30pm in the office with one flexible day from home, and you will receive:

• A base rate salary of £26,000 per annum + target lead commission
• 20 days holiday plus bank holidays
• Company discount
• Office engagement events
• In-house training and development
• Workplace pension
• Free on-site parking

About you
To be successful for the role of Sales Advisor, you’ll have the following experience, personal skills and attributes:

Education / Qualifications

• GCSE in Maths and English

Essential Job-Related Experience

• Demonstrable experience of proactively building customer relationships through presentations and emphasizing excellence
• A track record of hitting and exceeding targets and motivating and leading others to do the same
• Excellent Microsoft Office skills with demonstrable ability to use Word, Outlook and Excel.

Personal Skills and Competencies

Essential

• Excellent communication and negotiation skills
• Excellent customer service skills
• People management skills
• A confident and determined approach
• Self-motivated with a sales drive and high levels of energy
• The ability to work on your own initiative

Desirable

• An interest in design/interior design would be an advantage
• Capable of embracing the challenges of working in a small but rapidly growing company environment

About the company
Our client is an independent furniture brand, passionate about producing quality, contemporary and inspiring pieces designed in-house. They have been in the industry for over 18 years, bringing aspirational and attainable designs to homes across the UK. Easy and effortless from start to finish, their client experience goes beyond finding the perfect piece of furniture, enabling customers to find a product they’re going to love that will become the cornerstone of their home.

How to Apply
Please note that eRecruitSmart is advertising the role of Sales Advisor on behalf of the Hiring Company and your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms.

You must reside in and have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered.

We look forward to hearing from you!