Sales Advisor

Full Time – Monday to Sunday, 5 out of 7 shifts, including bank holidays.

Hours:

• 9-5pm, 12-8pm or 11-7pm
• 5 day working week
• 3 out of 4 weekends
• Working hours are done on a rota basis, they try to ensure that week’s 1, 2, 3 and 4 are very similar every week so you can have routine and plan appointments etc ahead.

We are seeking a dynamic, highly driven, and focused individual who thrives in a sales environment and can demonstrate a strong ability to achieve KPIs. As the first point of contact in the customer journey, the ideal candidate will be passionate about delivering excellent service and confident in presenting exciting travel experiences.

• • Handle inbound sales calls and convert enquiries into bookings
• • Deliver exceptional customer service by understanding customer needs, building rapport, and presenting inspiring holiday options
• • Follow a structured sales process and consistently meet KPIs in conversion rates, margins, data capture, and call handling
• • Provide accurate quotations and cost calculations efficiently
• • Complete all administrative tasks accurately to finalise bookings
• • Adhere to compliance guidelines, including GDPR and data protection policies
• • Contribute positively to a small team within a larger sales department, bringing energy and enthusiasm to a fast-paced environment

• • Highly motivated and results-oriented with strong self-drive
• • Excellent interpersonal skills with the ability to build customer relationships
• • Positive attitude and team-oriented mindset
• • Flexibility to work evenings and weekends
• • Proficient in Microsoft Excel, Word, Outlook, and capable of multitasking across systems
• • Previous experience in the travel industry is beneficial but not essential – full training provided
• • Sales experience required, preferably in a call centre environment

• • 28 days holiday including bank holidays
• • Medicash health plan
• • Pension scheme (3% employer, 5% employee contributions)
• • 3x Life Assurance