Sales Advisor

Join Our Culinary Dream Team as a Sales Advisor at ProCook!

Are you a kitchenware enthusiast with a talent for delivering outstanding customer service? ProCook is on the hunt for a dynamic Part-Time Sales Advisor to join our vibrant team in our Ashford Store!

We have 2 part-time positions available 1 x 12hr and 1x 16hrs/week .

Your Role:

As a Sales Advisor, you will be the frontline ambassador for ProCook, helping customers discover the perfect products to enhance their cooking experiences. Your goal will be to create a positive shopping atmosphere that keeps customers coming back!

Your Daily Activities Will Include:

• Welcoming customers and providing them with a delightful shopping experience.
• Assisting customers in finding kitchenware that meets their needs.
• Engaging with customers to drive sales and ensure satisfaction.
• Maintaining the store's visual standards and stock levels.
• Handling transactions and processing returns with a smile.
• Contributing ideas to improve store operations and enhance customer experience.

What We’re Looking For:

• A passion for customer service and helping others.
• Previous retail experience is a plus but not essential.
• A willingness to learn about our products and share your knowledge.
• Team-oriented approach with a positive and friendly demeanor.
• Strong communication skills and the ability to engage with customers.
• Organisational skills and attention to detail in a fast-paced environment.

Why You’ll Love Working at ProCook:

• Salary is £12.60 per hour.
• Real living wage employer.
• A delightful welcome bag awaits you, filled with our fantastic products for you to explore.
• Quarterly Bonus based on sales targets.
• Be part of a fast-growing company.
• Join a friendly, close-knit team.
• Enhanced Maternity, Paternity and Adoption Leave.
• Generous colleague discount - 40% + 5 friends and family discount cards of 30%.
• 2 x Annual paid volunteering days.
• Employee Assistance Programme.
• Friends and Family Referral Scheme
• 33 Days Annual Leave (including bank holidays) + Earn more holidays as you grow with us.
• Learning & Development opportunities.

We Welcome Everyone: 

ProCook is an equal-opportunity employer.  We believe diverse teams are the best teams, so we encourage applications from all backgrounds.

If you require any reasonable adjustments to support you through the application or interview process, please let us know. We’re committed to making our recruitment process as inclusive and accessible as possible.

About ProCook’s Sustainability Commitment:

At ProCook, sustainability is at the heart of what we do. 

As a certified B Corporation, we strive to balance profit with purpose, focusing on reducing waste, and ensuring ethical business practices. 

By joining our team, you will contribute to our efforts in creating a positive impact on the planet.

Join us in our mission to make every kitchen a ProCook kitchen. Apply now and let’s create something extraordinary together!