Sales Advisor

Customer Service
Full Time, 9am–5pm (includes alternate Saturdays with a weekday off in lieu)
£25,000 per annum
Bury St Edmunds
Permanent

On behalf of our client based in Bury St Edmunds, we are looking for a confident and approachable individual to support the day to day running of the business during an exciting phase of expansion. This is a varied role combining customer service, operational coordination, and administrative support. The ideal candidate will be highly organised, proactive, and comfortable working in fast-paced environments. Previous experience in administration, scheduling, or client service would be beneficial.

Key Responsibilities

• Responding to client enquiries and assisting with general support
• Managing and dispatching orders in a timely, accurate manner
• Supporting the team with social media content planning
• To be able to provide exceptional customer service
• Coordinating engineer appointments and ensuring necessary materials are arranged
• Handling payments and managing the customer database
• Sales and aftersales of all products
• Identifying and reducing inefficiencies in operational processes
• Supporting with general upkeep and presentation of the workspace
• Maintaining company standards and supporting brand image
• Assisting with business planning activities and KPIs alongside the Office Manager
• Holding keyholder responsibilities

Key Skills

• Strong customer service or administrative experience
• Ability to multitask and stay organised under pressure
• Confident use of IT systems and tools
• Ability to work independently and within a small team
• Knowledge of the local area beneficial

If you are interested in this role please apply with a current CV or contact the Bury St Edmunds office for more information.