Sales Advisor

Become a Culinary Expert: Join ProCook as a Sales Advisor at our Cribbs Causeway Store!

At ProCook, we believe that everyone can be a great cook with the right tools. Join our team as a Sales Advisor and help customers discover the joy of cooking with our high-quality kitchenware!

As a Sales Advisor, you will play a pivotal role in delivering exceptional customer service and sharing your passion for cooking. Your enthusiastic demeanor will inspire customers to explore our product range, making their shopping experience enjoyable and memorable.

This is a part-time position, 10hrs/week.

Your Responsibilities Will Include:

• Warmly welcoming and engaging with customers to understand their needs.
• Providing expert advice on ProCook products and how they can enhance culinary experiences.
• Handling sales transactions efficiently and accurately.
• Maintaining store presentation standards and ensuring a clean, organized shopping environment.
• Assisting with stock management and inventory tasks as needed.
• Collaborating with team members to meet and exceed sales targets.

What a Day Looks Like:

• Start your shift by preparing the store for customers and getting familiar with daily promotions.
• Engage with each customer who walks through the door, giving them a friendly smile and your full attention.
• Demonstrate products, hosting mini tastings or cooking demonstrations when applicable.
• Assist in processing sales transactions and resolving any customer queries or issues.
• Wrap up your day by sharing customer feedback and insights with the team to enhance store performance.

Who We’re Looking For:

• Previous retail or customer service experience is advantageous.
• A genuine passion for cooking and knowledge about kitchenware.
• Excellent communication and interpersonal skills.
• Team-oriented attitude with a proactive approach to tasks.
• Ability to work flexible hours, including weekends.
• Detail-oriented with strong organizational skills.
• Comfortable using technology and point-of-sale systems.

Why You’ll Love Working at ProCook:

• Salary is £12.60 per hour.
• A delightful welcome bag awaits you, filled with our fantastic products for you to explore.
• Quarterly Bonus based on sales targets.
• Be part of a fast-growing company.
• Join a friendly, close-knit team.
• Enhanced Maternity, Paternity and Adoption Leave.
• Generous colleague discount - 40% + 5 friends and family discount cards of 30%.
• 2 x Annual paid volunteering days.
• Employee Assistance Programme.
• Friends and Family Referral Scheme
• 33 Days Annual Leave (including bank holidays) + Earn more holidays as you grow with us.
• Learning & Development opportunities.

We Welcome Everyone:

ProCook is an equal-opportunity employer.  We believe diverse teams are the best teams, so we encourage applications from all backgrounds.

If you require any reasonable adjustments to support you through the application or interview process, please let us know. We’re committed to making our recruitment process as inclusive and accessible as possible.

About ProCook’s Sustainability Commitment:

At ProCook, sustainability is at the heart of what we do. 

As a certified B Corporation, we strive to balance profit with purpose, focusing on reducing waste, and ensuring ethical business practices. 

By joining our team, you will contribute to our efforts in creating a positive impact on the planet.