Sales Advisor

Join ProCook as a Sales Advisor – Ignite Your Passion for Kitchenware!

Are you a cooking enthusiast with a knack for customer service? ProCook is looking for a motivated Sales Advisor to join our dynamic team. You will play a vital role in enhancing our customers' shopping experience by providing them with expert advice on our extensive range of kitchenware.

This is a part-time 8hrs/week position in our Talke Store.

Your Role:

As a Sales Advisor, you will engage directly with customers to understand their needs and assist them in making informed purchases. You'll create a welcoming environment that encourages exploration and enjoyment of our product range.

Key Responsibilities:

• Greet and assist customers with their shopping needs in a friendly manner.
• Provide knowledgeable product demonstrations and recommendations.
• Process sales transactions accurately and efficiently.
• Maintain store presentation, ensuring products are stocked and visually appealing.
• Collaborate with team members to meet sales targets and enhance the customer experience.
• Handle customer inquiries, complaints, and returns professionally.

What We Are Looking For:

• Passion for kitchenware and cooking.
• Previous retail or customer service experience is required.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a team-oriented environment.
• Strong sales skills and a customer-first mentality.
• Flexibility to work during peak retail hours, including weekends.

Why You’ll Love Working at ProCook:

• Salary is £12.60 per hour.
• A delightful welcome bag awaits you, filled with our fantastic products for you to explore.
• Quarterly Bonus based on sales targets.
• Be part of a fast-growing company.
• Join a friendly, close-knit team.
• Enhanced Maternity, Paternity and Adoption Leave.
• Generous colleague discount - 40% + 5 friends and family discount cards of 30%.
• 2 x Annual paid volunteering days.
• Employee Assistance Programme.
• Friends and Family Referral Scheme
• 33 Days Annual Leave (including bank holidays) + Earn more holidays as you grow with us.

We Welcome Everyone: 

ProCook is an equal-opportunity employer.  We believe diverse teams are the best teams, so we encourage applications from all backgrounds.

If you require any reasonable adjustments to support you through the application or interview process, please let us know. We’re committed to making our recruitment process as inclusive and accessible as possible.

About ProCook’s Sustainability Commitment:

At ProCook, sustainability is at the heart of what we do. 

As a certified B Corporation, we strive to balance profit with purpose, focusing on reducing waste, and ensuring ethical business practices. 

By joining our team, you will contribute to our efforts in creating a positive impact on the planet.