Sales Advisor

There's no such thing as bad weather, just the wrong clothing. 
We are your constant companion for every journey and if you are looking for your next destination, then why not try us on for size...

We are currently recruiting for a Sales Advisor with scope for flexibility around contracted hours.

Our journey

We make gear to keep you protected and comfortable in the world’s wildest places. From performance clothing to shoes and luggage we have created a range that is all you need and nothing you don’t. From our original and iconic “Bags Trousers” to our latest innovations everything is built on the original design principles that were conceived around a kitchen table in North Yorkshire fifty years ago. That is what still makes us unique.

We just make gear that delights our customers and delivers on our promise.

Your next destination

The ideal candidate will have excellent customer service skills and set an exemplary standards of customer service in the shop at all times. You will enjoy dealing with our customers in a friendly and efficient manner and will always be happy to help with any queries they may have.

You will also:

Ensure the stockrooms are maintained to a high standard, and also that the shop is clean, neat and tidy at all times.
Be capable of clear and concise written and verbal communication
Be an excellent timekeeping
Have full awareness of security issues, (e.g. stock loss prevention)
Give advice and suggestions where necessary
Engage with the customer and make them feel welcome 

What will you need?

You will have good organisational and communication skills, and enjoy giving great customer service and achieving goals. To fulfil this exciting role you will possess excellent Customer Service skills, which you will have gained within a retail environment, ideally within the outdoor industry.

Additionally, you must have the following qualities:

Previous retail experience preferred but not essential
Good customer services skills
Good selling skills
Well presented
Interest in the outdoors preferred but not essential
Flexible
Good communication skills
IT Literate
Friendly and outgoing personality
Approachable 

What’s in it for you?

Clothing allowance
50% discount on our clothing
Contributions to a Pension scheme
Employee Assistance Scheme
Fantastic e-learning and development programmes
Only candidates based in UK and eligible to work in UK are allowed