Sales & Customer Care Coordinator

Your new company
It was established over 30 years ago and is a well-known brand within the property development sector. They have a new opportunity within their Derry office for a Sales & Customer care co-ordinator. This is a full-time, permanent, office-based role.

Your new role
As Sales & Customer Care co-ordinator, you will play a key role in the day-to-day running of the office. You will be the first point of contact for incoming customer online and telephone enquiries, responding to all professionally and promptly. In your position, you will be responsible for all administration duties, including issuing customers with 'Welcome packs', writing emails, providing support to company Directors, assisting customers with their house purchase, ensuring contracts are signed and relevant documentation obtained in line with sale completion. At all times, you will provide the highest standard of customer care. As part of your role, you will maintain accurate data entry and meticulous record-keeping, completing daily, weekly, and monthly tasks with efficiency.

What you'll need to succeed
As Sales & Customer Care co-ordinator, you will be able to demonstrate previous relevant experience as outlined above. Essentially, you will be customer-focused, ensuring customers feel supported and valued at all times. You will be able to take ownership of your role and maintain professionalism at all times. You will have excellent record-keeping and data management skills and be capable of working independently to manage priorities and meet deadlines.

What you'll get in return
A full-time permanent position with a competitive salary.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Jane Deeney now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk