Sales and Customer Service Team Leader

Sales & Customer Service Team Leader

£45k-£50k

Godalming, Surrey | Office-based | Full-time (37.5 hrs)
Must be within commuting distance of Godalming
Occasional travel to Oxted requiredWe're looking for an experienced and driven Sales & Customer Service Team Leader to lead a high-performing team within a vibrant, customer-focused business. This is a fantastic opportunity to join an award-winning organisation known for its quality, service, and strong team culture.

The Role

You'll lead two front-line teams (circa 10 people) across Godalming and Oxted locations.

Your focus will be on:

Driving new business sales performance
Delivering excellent client service and retention
Ensuring operational efficiency and compliance
Developing a positive, high-performing team cultureKey Responsibilities

Deliver and exceed team sales targets
Maintain operational and service standards
Coach, support and develop team members
Foster a positive, inclusive and results-driven culture
Ensure compliance within a regulated environment
Contribute to the wider Senior Leadership TeamAbout You

We're looking for a confident, proactive leader who can take ownership and make sound decisions.

You will have:

Minimum 3 years' experience managing teams
Strong communication and leadership skills
A coaching mindset with the ability to develop others
A positive, "can-do" attitude
High levels of discretion and professionalism
A full UK driving licence

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application
Only candidates based in UK and eligible to work in UK are allowed