Sales & Reservation Co-ordinator

Join a passionate, close-knit team as a Sales & Reservations Coordinator where your customer service skills and organisational flair will make a real impact. This is a fantastic opportunity to work in a dynamic and fast-paced sales office, helping customers plan unforgettable travel experiences.

Full-Time | Monday–Friday (09:00–17:00 / 10:00–18:00 on a rota)
Remote weekend sales cover: 3–4 hours/month (paid)
20 days holiday (increasing with service)

Sales and Reservations Coordinator duties:

• Manage incoming sales leads (via web, email & phone), aiming to maximise bookings and revenue.
• Respond to pre-travel client queries and compile accurate travel documentation.
• Support our in-house reservations system: product loading, pricing updates, itinerary & inventory maintenance.
• Handle customer queries before and after travel in a professional, empathetic manner.
• Assist with admin tasks and support other departments when needed.
• Collaborate closely with the Sales & Reservations Manager and team to ensure smooth operations.

The ideal applicant will have experience in a customer centric position
Computer skills to include Word, Excel, Outlook & Power-Point
Excellent telephone manner and inter-personal skills.
Excellent written English skills essential.
Good work-load management with a keen eye for detail, flexibility and the ability to prioritise tasks.
Team spirit, a good sense of humour and a can-do approach are essential.

If you see yourself in a company that values service, teamwork, and a passion for travel, we want to hear from you!