Sales Assistant with Copyshop Experience

Sales Assistant - Arts & Stationers

Perm Contract - Full Time

About Us: 

We are an independent department store established over 250 years by the Jarrold family and very proud to have been awarded the coveted Drapers Award for the 'Best Independent Department Store' for the second year running! Because we are independent, all the decisions for the store are made right here in Norwich, so we know our customers and our customers know us. As an organisation, we truly live by our values and when you are a Jarrold's colleague, it genuinely feels like being part of one big family. Whatever the day brings we are 'in it' together, showing support and care for each other.

Our Sales Teams are the first point of contact with our customers and therefore ambassadors for the Jarrolds brand. When you work in our stores you won’t just become an expert at selling products, you’ll also be a brilliant host, welcoming our guests and helping them find whatever they need. We strive to make everyone who visits us feels special and create unique and memorable experiences. This is why our customers love shopping with us and return time and time again.

We are looking for a new team member to join our Arts and Stationers store, just across from our main store on Exchange Street. Not only are we looking for an engaging and proactive Sales Assistant, we are seeking a person who can confidently help our customers in our print and copy shop which is located within. This service is provided for both individual and business customers and it is a very 'in demand' area of the Arts & Stationers Store. Previous experience in this area would be very advantageous.

As a successful sales assistant you will:

• Have a welcoming friendly manner and enjoy engaging with our customers, sharing your passion and knowledge of all our amazing products. 


• Ideally experienced in sales and motivated to deliver targets with the ability to multitask to ensure the smooth operation of the department


• A keen interest in display and design would be advantageous and a commitment to ensure the department always looks its best. 


• Work well within a team but equally be confident to work independently.
  


• Experience of Copyshop services is desirable.

Please note that this position will include weekends

What we can offer you: At Jarrolds we truly value our colleagues so we try to make sure everyone who works here feels well looked after. These are some of the many great benefits you will have access to when you join us.

• Cycle to Work Scheme


• Generous colleague discount for our stores


• Free colleague car park within walking distance of our main store


• Health & Wellbeing programme


• Exclusive local discounts on a range of local restaurants, theatre and shops.


• One paid volunteering day per year.

If you believe you have what we are looking for and this position interests you, then please apply with a CV and cover letter, we look forward to hearing from you. We look forward to hearing from you...

Job Type: Perm

Pay: £22,222 / year

Start Date: TBC

Schedule: Monday-Sunday

Expected hours: 7hrs / day over 5 days.

Work Location: Jarrolds Art & Stationers, 25-27 Exchange Street, Norwich. NR2 1DP

Ability to commute/relocate: Norwich, reliably commute or plan to relocate before starting work (required)

Right to Work: United Kingdom (required)

Closing Date: Monday 02.02.2026