Sales Associate

The Sales Associate will provide excellent support to clients, ensuring all queries are handled efficiently and professionally. This role is key to maintaining client satisfaction and contributing to the success of the business services sector.

Client Details

The employer is a medium-sized organisation operating within the business services industry. They are known for their commitment to delivering high-quality support to their clients and fostering a professional yet supportive working environment.

Description

• Respond promptly and professionally to customer inquiries via phone, email, or chat.
• Resolve customer complaints by identifying solutions and escalating when necessary.
• Maintain accurate records of customer interactions and transactions.
• Provide product and service information to customers as required.
• Collaborate with internal teams to address customer needs effectively.
• Support the sales team by identifying potential up-selling opportunities.
• Ensure compliance with company policies and industry regulations.
• Contribute to team goals by meeting or exceeding performance targets.

Profile

A successful Sales Associate should have:

• Experience in a customer-facing role, ideally within the business services industry.
• Strong communication and problem-solving skills.
• A professional and customer-focused approach.
• Proficiency in using CRM systems and other relevant software.
• The ability to work effectively in a team environment.
• Attention to detail and excellent organisational skills.

Job Offer

• A total salary of £28,535.57 per annum.
• Commission opportunities to boost earnings.
• Generous holiday entitlement of 30 days annually.
• Permanent position offering stability and career growth.
• A supportive and professional working environment in the business services industry.

If you are enthusiastic about delivering exceptional sales services and are ready to contribute to a thriving organisation, we encourage you to apply today!