Sales Associate (Mandarin Speaker) - MACHINE-A

Who We Are

Machine - A is an independent concept store for men and women with exceptional British and international contemporary fashion design as its focus. It's a showcase for London fashion's energy and optimism, selling only the most interesting and current collections from a blend of standout emerging and established brands. Machine-A is part of Tomorrow, a multi-service business accelerator for fashion brands. Tomorrow helps brands to develop and achieve sustainable growth through a fully-integrated service offering that includes consultancy, sales and distribution, investment, product development, manufacturing and operations.

Who We’re Looking For

We are looking for an experienced and results-driven mandarin speaking sales assistant to help customers identify and purchase products they desire. Sales Assistant duties include selling, restocking and merchandising. The goal is to provide high class customer service and to increase company’s growth and revenue through sales maximisation. The successful candidate will be able to enhance customer satisfaction, meet sales and profitability goals and assist the manager in implementing strategy and managing staff effectively.

Key Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Drive sales through WeChat
• Maintain outstanding store condition and visual merchandising standards
• Maintain a fully stocked store
• Ascertain customers’ needs and wants
• Recommend and display items that match customer needs
• Welcome and greet customers
• Manage point-of-sale processes
• Actively involve in the receiving of new shipments
• Keep up to date with product information
• Accurately describe product features and benefits
• Follow all companies policies and procedures

What Do You Need to Succeed:

• 3 Years experience in luxury fashion retail management
• Keen interest and passion for luxury fashion
• Mandarin speaker
• Track record of over-achieving sales quota
• Solid communication and interpersonal skills
• Customer service focus
• Friendly, helpful, confident and engaging personality
• Basic administration skills High school degree

Requirement

Candidate must be a Mandarin speaker

Machine-A is proud to be an inclusive and equal opportunity organisation. We welcome and encourage applications from individuals regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

If you need reasonable adjustments at any point in the application or interview process, please let us know.