Sales Consultant

Location: West London (Including Kensington, Chelsea, Fulham, Notting Hill, Shepherd's Bush, Chiswick, Richmond, Ealing, Harrow, Hounslow)

Salary: £37,565 + OTE Up to £12k per annum

Job Type: 12 Months FTC, 37.5 Hours

Are you an experienced sales consultant with a passion for helping people secure their dream homes?

Our client is seeking a dynamic and motivated New Homes Sales Consultant with experience in selling Shared Ownership development schemes to join their vibrant team. The Sales Consultant is a front-line representative of So Resi, responsible for delivering the sales budget while working across multiple locations in a broad geographic area. You will contribute to the sales delivery of Shared Ownership developments and performance across the region, ensuring an excellent customer experience and upholding health and safety requirements. You will manage the customer journey from Sales Launch, lead management, and application processing through to completion, engaging efficiently with all key internal and external stakeholders throughout the sales process. The working days for this role are Tuesday to Saturday.

Key Responsibilities:

• Manage the sales process for new homes, from initial inquiry to the completion of the sale.
• Operate onsite from the Sales Office/Show home/Head office from Tuesday to Saturday, 9am-5.30pm.
• Provide expert advice on shared ownership properties, ensuring clients fully understand the benefits and process.
• Deliver exceptional customer service, guiding clients through every step of the purchasing journey.
• Develop strong relationships with buyers, mortgage brokers, and other stakeholders to facilitate smooth transactions.
• Maintain accurate and up-to-date records of client interactions, sales progress, and pipeline management.
• Organize and host property viewings, ensuring a professional and informative experience for potential buyers.
• Meet and exceed sales targets while adhering to company policies and procedures.
• Be responsible for the ongoing management of Sales and Marketing suites and show homes, ensuring high levels of presentation and brand promotion.
• Ensure that all sales enquiries/leads are contacted within 48 hours.
• Arrange and carry out viewings, surveys, completions, and home demonstrations when required.
• Be responsible for the weekly monitoring of all void properties to ensure their ongoing security.
• Ensure that all properties are reserved in accordance with our client's policies and procedures, including eligibility, affordability, and compliance requirements.

Essential Requirements:

• Proven experience in new homes sales, particularly with affordable housing schemes.
• Strong understanding of the shared ownership process and eligibility criteria.
• Excellent communication, negotiation, and interpersonal skills.
• Experience working with CRM and sales management systems.
• Target-driven with the ability to work in a fast-paced, customer-focused environment.
• A professional and approachable manner, with a passion for delivering outstanding customer service.
• A valid driving license and access to your own vehicle.

Desirable:

• Previous experience in a similar role within a housing developer or sales agency.
• Knowledge of the local housing market and available schemes.