Sales Coordinator - 12 Month FTC

On behalf of a growing technology business in Market Harborough, we are recruiting for a Sales Coordinator to join a busy and supportive team on a 12 month fixed-term contract basis. This is a varied and interesting role combining sales support, customer service, logistics coordination and administration, making it an excellent opportunity for someone who enjoys keeping processes organised while delivering a high standard of customer service.

 

• £28,000 - £30,000 per annum


• Monday to Friday, 9am-5pm (35 hours per week)


• 12 month fixed-term contract


• Office-based role in Market Harborough

Duties and responsibilities:

• Providing sales administration support and maintaining accurate customer records within the CRM system


• Handling customer enquiries via telephone and email, delivering a professional and responsive service


• Coordinating stock availability, spare parts requirements and order processing activities


• Managing purchase orders, expense claims and associated documentation


• Arranging shipments, booking deliveries and liaising with freight forwarders


• Scheduling engineers and coordinating service visits to meet customer requirements


• Supporting aftersales activities, resolving customer queries and assisting with ongoing account administration

Required skills and experience:

• Previous experience in a sales coordinator, sales support, customer service administration or similar administrative role


• Excellent communication skills with the ability to build positive relationships with customers and colleagues


• Strong problem-solving ability and a genuine interest in resolving customer queries effectively


• High level of attention to detail with a commitment to accuracy and compliance


• Confident IT skills, including experience using CRM systems and Microsoft Office applications


• Strong organisational and time management skills with the ability to manage multiple priorities


• A proactive, helpful and professional approach