Sales Coordinator

Sales Coordinator

£25,000 - £27,000

Aldridge, Walsall

Permanent

This role is to provide an efficient support service to ensure the smooth progression from order intake to despatch supporting the field-based sales team. It is a customer and supplier focused role working closely with the Managing Director to implement standard processes and continuous improvement.

Main responsibilities:

• Accepting new sales orders and inputting into the CRM system and checking that all products are listed, then releasing to production.
• Coordinating specification amendments outside of the standard orders and ensuring that production has acknowledge the changes
• Liaising with customers regarding delivery and installation dates and changes
• Working with suppliers to ensure all products arrive on time into the factory
• Ensuring all stock is ready for despatch on the day of installation and liaising with the engineers regarding any issues or missing parts
• Raising internal purchase orders and invoices to customers
• Completion of documentation for completed orders including organising delivery notes.
• Weekly updating of completion plans for new orders to sales team.
• Supporting with any administration required within the sales department, quotes, specification, creating, amending, issuing.

Experience and skills required:

• 1-2 years experience in a role of a similar nature. i.e., sales support, sales administration and customer focus.
• Experience of CRM or ERP systems an advantage
• High level of IT Skills
• Good communication skills and confident telephone manner.
• Organised, flexible and able to prioritise
• Educated to a minimum GSCE level to include Maths and English.
• Team player, able to work under pressure, and communicate well with all levels of the business.
• Must be confident.

Benefits

• 25 days holiday, which includes Christmas off every year
• Office hours - 37.5 hours Monday to Friday (there may be flexibility to work around school drop offs)
• Pension

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