My client specialise in Lift maintenance, repairs, installations and modernisations. Due to growth, they seek a sales coordinator for a role based in Medway.
Operational Responsibilities
· Prepare all quotes arising from callouts, LOLER reports, service, and repair recommendations.
· Once a PO is received: prepare the repair, create the job/repair pack, and send to the Repairs Department with a timeline.
· Check and review all quotes in Autovu (AV); close down duplicates.
· Complete and maintain the sales spreadsheet for tracking quotes and orders.
· Obtain the best available prices for required parts from suppliers.
Client & Supplier Communication
· Liaise with clients on a day-to-day basis regarding enquiries, quotes, and updates.
· Chase outstanding quotes to secure POs.
· Assist Sales Manager and Director with new enquiries.
· Build and maintain strong relationships with both clients and suppliers.
Marketing & Business Development
· Assist with social media posts and marketing initiatives.
· Contribute to quarterly company newsletters.
· Assist in developing the new website, company profile, and presentations.
· Update the company notice board with current information.
Quality, ISO & Compliance
· Maintain accurate and up-to-date sales records, quotes, and PO information.
· Support ISO record keeping through timely completion of sales documentation and logs.
· Ensure consistency and professionalism in all client communications.
Administration & Office Support
· Order office uniforms as required.
· Arrange ID cards for staff.
· Manage and order office stationery supplies.
· Undertake ad hoc duties as assigned by management.