Sales Development Representative

About THG Ingenuity

THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. 

Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble.

About the role   

Working within the Ingenuity function of Sales Development, you will be tasked with opening up new business opportunities with the world’s most successful ecommerce brands, sitting within the Beauty, Retail or CPG space. 

Becoming an expert in the ecommerce space and positioning THG Ingenuity in the market, directly targeting key clients in order to fundamentally propel the business forward in our ambitious sales goals.  

What will I be doing?   

• Lead Generation: Identify and contact senior and C-suite decision-makers at high-growth and enterprise sized brands within set verticals to generate leads and opportunities. 

• Strategic Outreach: Execute targeted outreach via email, LinkedIn, phone, referrals and attending events. 

• Client Pitching: Professionally articulate THG solutions, delivering engaging and informative client presentations that help uncover key opportunities. 

• Objection Handling: Overcome objections to achieve and exceed quality over quantity metrics. 

• Collaboration: Work both independently and as part of the wider team to help nurture and close deals. 

• Relationship Building: Establish and maintain relationships with potential clients, offering valuable insights, guidance, and reassurance. 

What skills do I need?  

  Sales Experience: Varying sales experience will be considered, with a focus on being able to show a good degree of outcome related, people-skills. 

  Prospecting Skills: Comfort and confidence in learning to prospect into C-level and senior decision-makers globally. 

  Relationship Building: Proven ability to build new relationships and add value to clients. 

  Commercial Awareness: Stay ahead of market trends, product knowledge, and perceived competitors. 

  Communication Skills: Strong verbal and written communication skills, with the ability to articulate solutions professionally. 

  Enthusiasm and Drive: Energetic, passionate about high performance and personal success. Able to prove this within your own experience (Grades/Sports/Extra-curricular). 

We understand not all these skills can always be reflected but we still encourage candidates to apply. 

What does success look like as a Sales Development Representative at THG?  

When Alex joined THG Ingenuity as a Sales Development Representative, their dedication and strategic thinking quickly set them apart. Alex consistently met and exceeded lead generation and conversion targets by carefully researching prospects and crafting personalized outreach strategies. Their high-quality, strategic communications led to meaningful conversations and opportunities with senior decision-makers at major brands. 

Alex excelled in building strong, trust-based client relationships by understanding each client's unique needs and offering valuable insights. Their collaborative spirit shone through as they shared insights and supported colleagues, fostering a supportive team environment. Committed to continuous improvement, Alex stayed informed about industry trends and continuously enhanced their sales techniques and product knowledge. 

Alex's efforts were consistently celebrated, leading to recognition and promotion within the company. Their journey exemplifies the success achievable through determination, strategic thinking, and a commitment to excellence. 

ICON campus  

Icon is where it all happens.  

ICON is home to our head office and our world-class creative hub, offering the finest space for collaboration and innovation to thrive.   

Our campus-style office offers you everything you’ll need all in one place. Keep up with your health with our free on-site gym, GP and physio, and keep your energy up with food/drink served daily from our canteen and cafes.   

What do we offer you?  

Career Development

• Access bespoke development programmes that have been designed and developed by our in-house L&D team.


• Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.

Enhanced Leave

• 25 days annual leave plus bank holidays.


• Don’t want to work on your birthday? We don’t either! Enjoy your day off on us!


• Enhanced maternity and paternity pay, depending on length of service.


• Up to 10 days compassionate leave.


• Buy back up to 3 days each year.


• Unlock 2 days volunteer leave after 12-months.

Wellbeing Support

• Access face-to-face and virtual appointments with our in-house GP.


• Access our in-house CBT therapist.


• Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.


• State-of-the-art on-site gym.


• Access to our on-site physio.

Other Perks

• Save up to 12% on the cost of personal tech through our salary sacrifice scheme.


• Subsidised bus pass from Manchester City Centre to our ICON office.


• Up to 50% staff discount on THG brands.


• On-site staff shop.


• Access to on-site barber.


• Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.


• Anniversary gifts when you hit 5 and 10 years of service.

THG Ingenuity is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

THG Ingenuity is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG Ingenuity please contact one of our Talent team to discuss further.