Sales Development Specialist

'Recruiting for your future success’

Our Client are a people-driven technology company, with a mission to make sure every worker returns home safely. They are a world leader in the development and manufacturing of wirelessly connected safety products. Their products are designed to save lives and monitor personnel working alone in populated areas, complex indoor facilities, and the remote reaches of the planet. They drive innovation, practice resiliency, demonstrate leadership, go the extra mile for their customers, and empower their people to be their best.

Sales Development Specialist

£25-30k DOE (£32-35k year 1 realistic OTE) | Uncapped Commission | Mon-Fri 8:30-5 | Full Time | Hybrid working | 25 days holiday | Customer Service | Excellent Company Culture & Benefits | Friendly, Supportive Team |

The Sales Development Specialist supports European sales efforts. Our client’s marketing activities generate leads — businesses looking to keep their personnel safe. The Sales Development Representative will be a front-line ambassador who manages inbound enquiries with the highest attentiveness, taking time and care to present how solutions solve real-world safety problems. There will also be some outbound lead generation also. The outcome of this process is a stream of qualified customer opportunities that transition to account owners for further relationship-building, product evaluation and sales.

Duties (include but are not limited to)

• Present our client’s solutions, answer questions and assess customer needs
• Demonstrate technology and solutions to client teams via online meetings
• Identify, capture and communicate the customer opportunities for the next stage of the sales process
• Pass qualified leads to sales
• Cultivate and follow up with inbound leads and contacts we met at trade shows and events
• Ensure CRM is up-to-date with relevant customer info for every pre-qualified lead
• Ownership and maintenance of records in the CRM for customers and distributors
• Keep track of lead metrics, conversions and other sales-related reporting
• Determine time for conversion and what influences the time (industries, products, etc.)
• Run lead warm-up report daily to determine follow-ups required
• Run SQL to distributor report weekly to determine which distributors to follow up with on leads that have been passed
• Assist with order entry, including ownership of the lease process
• Support outbound lead generation to develop leads and pass them to Sales Managers (some cold calling required)
• Assist with completion of Tender requests.
• Assist with back up to sales support (RFQ processing)

Person Specification

• An engaging personality, excellent communication skills and an ability to quickly develop rapport on the phone
• Excellent customer service skills, a desire to understand each customer’s needs and help find the right solution for them
• The desire to grow professionally, to help drive sales and grow the business
• Excellent time management and organizational skills, ability to manage multiple projects at once
• At least 2 years working as an Inside Sales Representative at a manufacturing Company supplying technical products and services
• Multi-Lingual is an advantage.

DBS/criminal records check to be carried out by employer: Yes

LIGHTHOUSE PERSONNEL LTD ARE A RECRUITMENT AGENCY WORKING ON BEHALF OF A CLIENT.

PLEASE NOTE WE RECEIVE A LARGE NUMBER OF APPLICATIONS PER VACANCY AND UNFORTUNATELY CANNOT RESPOND TO ALL APPLICANTS. THEREFORE, IF YOU HAVE NOT HEARD FROM US WITHIN A MONTH FROM APPLICATION DATE, IT IS LIKELY THAT YOU HAVE BEEN UNSUCCESSFUL.

If you have been successful, we will contact you by the phone and begin taking you through our step by step recruitment process, doing our utmost to ensure the role is right for you, ascertaining your suitability in the process. This process will all be explained on initial contact.