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About us
At Splend, we’re on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on Rideshare, we provide our customers straight forward, no strings attached access to vehicle ownership.
But we aren’t just about vehicle ownership; We are also fast-tracking the transition to green mobility, and we are leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles.
About the role
The Sales Executive role has been created to drive growth via a customer and solution focused approach. This is a phone based position, based full time out of our City of London, Aldgate office and will be responsible for handling incoming sales enquiries and educating customers on Splends products and benefits.
This is ideal for someone who thrives working in a fast paced scale up environment, and who is passionate about delivering a best in class customer experience whilst hitting targets.
Responsibilities
- Educating customers across our product suite and service offering and Splends points of difference.
- Educating customers on the benefits and potential earning and lifestyle that on-demand driving can offer and how we can support their journey.
- Help customers new to Uber by booking them into our Splend Assist program and communicate the required documents to bring with them.
- Scheduling appointments (via phone/email/chat).
- Work closely with the Operation and depot teams to ensure we are maximising all sales potentials.
- Maintain a high level of customer service in line with Splends values and passion for our customers.
What you'll bring
- 5+ years experience in a fast-paced phone based sales role with proven results
- Be a highly effective communicator with the ability to build rapport with customers from a variety of cultural backgrounds.
- Eager to learn, grow and develop in a scale up environment.
- Great customer service skills with a customer outcome driven focus and approach.
- Strong administrative capabilities.
- Be in a commutable distance to City of London/Central London, within a 5 min walk of Aldgate tube station on the circle and district line.
- Comfortable and able to work alternate Saturdays (with a day off in lieu the week following).
What we offer
- Uncapped Commission
- 5 additional days of flexi leave to recharge
- Birthday day off
- 5 fully paid sick days per year
- Wellbeing Support with access to confidential counselling through our EAP
- Access to our dedicated platform to support career growth
- Health insurance and a monthly wellness allowance
Splend is a dynamic growth company with a shared vision for success. Our benefits are thoughtfully designed to attract individuals who thrive in an environment where they can contribute to and celebrate in the process of building a global brand with true impact.
At Splend, we value diversity and inclusion and consider it as key to our success. We are dedicated to fostering a workplace where everyone is respected and supported. We celebrate differences in race, gender, age, sexual orientation, religion, and ability, seeking diverse perspectives to drive us forward.
When you apply, let us know if there are any reasonable adjustments we can make to accommodate you during the interview process.
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