Job Description - Sales Executive

About the Role

Are you a confident, customer-focused individual who enjoys sales and delivering excellent customer service? Are you motivated by targets and earning commission?

We are currently recruiting for a Rental Sales Executive to join a busy vehicle rental team based at Bristol Airport.

This is an exciting opportunity to work in a fast-paced, customer-facing environment where you will help customers find the right vehicle for their journey while maximising sales opportunities through additional products and services.

You will play an important role in delivering an excellent customer experience, building rapport with customers and contributing towards the success of the branch.

Previous car rental or automotive sales experience is beneficial but not essential, as full training will be provided.

What We Offer

Basic salary of £26,437 per annum

On-target earnings of £40,000+ per annum

Uncapped commission potential

5.6 weeks' annual leave, including bank holidays

Free on-site parking

Company pension scheme

Enhanced maternity leave, subject to eligibility

Discounted vehicle rental rates

Discounts on selected mobile phone contracts

Confidential employee support and legal assistance

Ongoing training, development and career progression opportunities

Working Hours

8 hours per day, 5 days per week

Rota-based shifts covering a 7-day operation

A mixture of daytime and evening shifts

Weekend availability will be required, although you will not be expected to work every weekend

Typical shifts include:

Day shifts: 7:30am – 4:00pm

Winter evening shifts: 12:30pm – 9:00pm

Summer evening shifts: 3:30pm – midnight

Saturday shifts: 9:00am – 6:00pm

Sunday shifts will vary depending on the rota and business requirements.

Flexibility is essential to meet the needs of the operation.

Key Responsibilities

Deliver excellent face-to-face customer service throughout the rental process.

Identify opportunities to upsell additional products and services.

Achieve individual and team sales targets.

Build positive relationships with customers and understand their requirements.

Explain rental options, vehicle choices and additional services clearly.

Handle customer enquiries professionally and efficiently.

Work collaboratively with colleagues to ensure the smooth running of the branch.

Maintain high standards of customer satisfaction in a busy airport environment.

What We’re Looking For

Excellent communication and interpersonal skills.

A confident, proactive approach to sales.

A customer-focused attitude with the ability to build rapport quickly.

Motivation to achieve targets and maximise earning potential.

The ability to work effectively in a fast-paced team environment.

Flexibility to work a range of shifts, including evenings and weekends.

Previous sales, retail, hospitality, customer service, automotive or car rental experience would be advantageous but is not essential
Only candidates based in UK and eligible to work in UK are allowed
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