Sales Ledger

Fulfilment Assistant

Reed is working exclusively with a Maidstone client, offering a fantastic opportunity to join a dynamic team where excellence and innovation are at the forefront of our sector. We are seeking a dedicated Fulfilment Assistant to contribute to our financial operations and ensure seamless processing of sales transactions.

Key Responsibilities:

• Identify, process, and allocate daily sales receipts.
• Update available credit in the ordering system.
• Manage weekly merchant journals and bulk allocations.
• Monitor the accounts inbox and create cases in the CRM (Salesforce).
• Resolve Tier 2 customer queries via phone and email.
• Collaborate with the team to achieve timely month-end closure.
• Perform ad-hoc administrative duties, including:
  
  • Downloading and dispatching sales invoices to customers by email.
  • Uploading sales invoices via customer portals, e.g., Ariba.
  • Providing bespoke customer care.
  • Handling Certificates of Residence applications.
  • Assisting with auditor enquiries.
• Ensure compliance with company policies and procedures, including information security.
• Undertake additional responsibilities as required.
• Manage filing and archiving tasks.

Person Specification:

Essential:

• Relevant and demonstrable experience in the full range of sales ledger processes.
• Ability to prioritise tasks and work with accuracy.
• Strong MS Office skills.
• Advanced Excel skills, including creating and editing formulas, sorting cell ranges, creating pivot tables and charts, and linking data.
• Good communication skills, both written and verbal.
• Hands-on, flexible approach with a can-do attitude.

Desirable:

• Level 3 AAT qualification or equivalent/qualified by experience.
• A second European language would be advantageous.

Further Job Details

Contractual hours: 37.5 hours per week
Reports: This role does not have people management responsibilities.
Travel: Occasional
Flexible working: We are hybrid working and would consider remote working with occasional office visits or other flexible working arrangements as long as you permanently reside in England
Equal opportunities, diversity and inclusion: We are an equal opportunities employer committed to diversity and inclusion and have a zero-tolerance approach towards bullying and harassment.
Right to work: For your application to be considered, you must have a current right to work in UK

Background checks: Due to the trusted nature of our business, you will be required to undertake identity and background checks, including criminal record checks and qualifications, and periodic reviews of trustworthiness. Y