Sales Ledger / Credit Control Assistant

Sales Ledger/Credit Control Assistant (Norwich)

Our client is a progressive firm of Chartered Accountants, Tax Specialists, and Business Advisers. Their vision is to become the firm of choice by empowering their team to reach their full potential and consistently delivering exceptional service to clients.

The Role

An exciting opportunity for a Sales Ledger / Credit Control Assistant. This established role supports the daily financial operations of the Firm by providing efficient and accurate administrative services.

The main responsibility of this role will be Sales Ledger and Credit Control and will report directly into the Finance Controller.

Duties include, but are not limited to:

• Posting of daily bank receipts into our accountancy software.
• Collation and depositing of cheques to the bank.
• Speaking to clients on the phone who wish to pay by card and taking the payment.
• Checking then sending of bills to clients.
• Raising & sending of statements for clients.
• Phoning clients re overdue invoices.
• Dealing with client queries, which may involve liaising with other teams.
• Maintenance of the credit control spreadsheet & corresponding reconciliations.
• Regular meetings with the Financial Controller re Debtors ledger.
• Assist the Financial Controller to ensure all month-end processing and reporting deadlines are met.
• Providing support to the Finance Controller and Firm in other relevant administrative tasks as and when required.
• Ensuring work is undertaken to comply with relevant professional standards.

The Candidate

• Interest in accounting or accounting experience is useful.
• Experience of Credit Control would be essential.
• Good organisational skills and have an eye for detail.
• Excellent verbal and written communication skills with client contact at all levels.
• Experience in Excel and Microsoft office packages is essential.
• Working knowledge of accounting packages is preferred but full training is available.

Company Values

Honesty
They are committed to the highest standards of openness, fairness, and transparency in everything they do, and expect the same from those they work with.

Commitment
They are driven by hard work, shared goals, and a determination to achieve the best outcomes for their clients. They also invest in the ongoing professional and personal growth of their team.

Teamwork
They believe in the power of collaboration, valuing individual strengths and working together to achieve more than they could alone.

Integrity
They act with moral and ethical responsibility at all times, guided by a strong sense of what is right — even when no one is watching.

Respect
They treat everyone with consideration, empathy, and dignity, fostering a positive, inclusive, and supportive workplace culture.

Excellence
They are committed to delivering high-quality advice and tailored solutions, continually seeking to improve and innovate to provide exceptional client service.

Benefits:

• Additional leave
• Casual dress
• Company events
• Company pension
• Employee discount
• Gym membership
• Health & wellbeing programme
• Life insurance
• Referral programme
• Sick pay
• Store discount

Schedule:

• Monday to Friday