Sales Manager

*(PLEASE NOTE - THIS IS A FULL-TIME OFFICE BASED POSITION MONDAY – FRIDAY)* Check below to see if you have what is needed for this opportunity, and if so, make an application asap.
*Are you an experienced Sales Manager hungry for a new opportunity?*
*Black Sheep Utilities are seeking top talent to join the flock and support our exciting period of growth!*
*THE ROLE*
To manage Telesales Agents, providing consistent and constructive feedback on Key Performance Indicators, maximising revenue opportunities and allowing for the smooth operation of the business. To work closely with Senior Managers to ensure the Company reaches its objectives. Maintaining a professional and motivational working atmosphere to achieve growth and exceed sales department targets.
*MAIN DUTIES AND RESPONSIBILITES*
* Holding inspirational morning meetings to ensure the day is focused and energetic.
* Coaching of team members to improve script, tonality, sales techniques, sales results and rectify poor KPIs via voice file sessions, role play and demonstrations of best practice.
* Set targets for direct reports and performance manage so that individual targets are met.
* Resolving escalation queries from staff verbally and via the shared mailbox to ensure best practice is followed at all times.
* Recognise areas for development, skills and knowledge gaps within the team and offer remedies to improve.
* Motivate and inspire team members by demonstrating a positive, flexible and can-do attitude through coaching, team meetings and 121 feedback.
* Proactively monitor and manage KPIs throughout the day.
* People management, including monitoring, managing absences and lateness.
* Plan incentives and games to inspire. Using your budget to reward and motivate the team to exceed targets.
* Feedback to Senior Managers on all aspects of the department performance.
* Regular script reviews.
* To uphold the company values in all aspects of your work and day to day interactions. Maintaining and setting high standards, leading by example, promoting the company’s core values and objectives
*KEY SKILLS & ATTRIBUTES*
* Ability to set targets and passionately drive them to be achieved or exceeded by a team.
* Excellent written and verbal communication.
* Conscientious, self-motivated and dedicated.
* High levels of integrity and loyalty.
* Motivational and positive attitude.
* Skilled in making sales and sales techniques.
* Experienced in providing constructive, supportive feedback to improve performance.
* Ability to analyse data to spot trends and anomalies and act upon it.
* Proficiency in Excel and interpreting reports.
* Previous Sales Management Experience in a KPI driven, high performance environment is essential.
*BENEFITS PACKAGE*
* Competitive Basic Salary, plus a monthly paid managers bonus scheme.
* Annual Leave of 20 days per annum, increasing with length of service up to 25 days per annum.
* Birthday Leave after 1-year service.
* Attendance Booster – earn extra leave through exceptional attendance
* Private Medical Insurance (after probation).
* Comprehensive Employee Assistance Program
* Regular incentive and social events throughout the year
* A selection of snacks and hot and cold drinks provided free of charge
* Early finish on Fridays!
*ABOUT THE COMPANY*
Black Sheep Utilities are a business to business ‘B2B’ energy procurement service. We partner with the ‘Big Six’ suppliers, plus many more, to ensure we negotiate competitive utility prices for our customers and generate our own leads in-house. Every one of our customers has a named account manager who will handle their portfolio of products through the customer lifecycle to their renewal. At Black Sheep we always strive to be ‘outstanding in our field’ and we expect our staff to be also. This motto drives excellence in all areas of the business, including the way we reward manage and develop our ‘flock’.
You must be able to commit to the flock family... we are pretty full on! We like to be social, participate in games, incentives and other events
With healthy growth ambitions for the future it really is a great time to join us on our journey. In return you will receive generous basic pay, opportunities to earn commission and career progression opportunities.
Ok, that’s enough bleating on, (oh, ‘ewe’ MUST like sheep pun’s!!) If you are ready to become 'outstanding in your field' then apply to join the flock now!
Job Types: Full-time, Permanent
Pay: £40,000.00-£65,000.00 per year
Benefits:
* Additional leave
* Company events
* Company pension
* Discounted or free food
* Free flu jabs
* Health & wellbeing programme
* Life insurance
* Private medical insurance
* Referral programme
* Store discount
Flexible Language Requirement:
* English not required
Schedule:
* Day shift
* Holidays
* Monday to Friday
* No weekends
Ability to commute/relocate:
* Brighton: reliably commute or plan to relocate before starting work (required)
Application question(s):
* Why did you leave/why are you planning to leave your most recent job?
* What is your earliest available start date?
Experience:
* Team management: 2 years (required)
Work Location: In person
Reference ID: SALES MAN JUN 24