Sales Office Administrator

Role: Sales Office Administrator
Location: Bradford, BD7
Salary: £23,000 - £25,000 pa + annual bonus
Hours: Monday-Thursday 8.30am-5.00pm, Friday 8.30am-4.00pm

The Role: Our client, a well established company known for its dedication to quality, innovation and customer satisfaction based in Bradford, is looking for a Sales Office Administrator to join their dynamic team. You will be responsible for providing administrative support and serving as a point of contact for customer interactions.
With decades of experience, the company has built a strong reputation for providing tailored solutions to meet the unique needs of its diverse clientele. Focused on delivering high standards and reliability, they excel in creating bespoke offerings designed to meet both aesthetic and functional requirements.

Duties and Responsibilities of the Sales Office Administrator:

• Communicate with customers via telephone and email to address any inquiries and resolve any order-related issues.
• Process credit card payments for non-account customers.
• Enter and manage customer orders using the company’s in-house software system.
• Coordinate with warehouse staff to ensure accurate and timely order fulfilment.
• Handle sales orders received through telephone, fax, email, post, and the company website.
• Liaise with courier companies to track shipments and resolve delivery issues.
• Please note this role does not involve any direct selling.

Experience and Skills required for the role:

• Strong communication skills, with a professional telephone manner.
• Computer literate
• Adaptable and eager to learn new skills.
• Good numeracy skills and attention to detail.
• Ideally have gained previous administration or customer service experience but not essential as training will be given.

What’s on offer:

• Salary £23,000 - £25,000 per annum
• Annual bonus in addition
• 23 days holiday, plus bank holidays
• Casual dress
• On-site parking
• Company pension

If you're someone who is looking for your first office role or if you have general office experience, who thrives in a fast-paced environment and is passionate about delivering exceptional customer service, this could be the perfect role for you. Apply today!

Our GuaranteeThank you for your initial expression of interest in our available vacancy. If we have not contacted you within 5 working days of your application, please understand that the CV received, and the information provided does not meet the requirements of the current vacancy. However, we will consider all applications for any available opportunity, present or future, and proactively contact you should we deem there to be a suitable match.

Here at Impression we are committed to supporting the principles of equal opportunities and prohibit discrimination/ harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.