Sales Office Administrator

• Annual Salary: £26,000 - £30,000 (depending on experience)
• Location: Royston
• Job Type: Permanent, Full-time

Reed Cambridge Business Support is working with a manufacturing business in Royston. They are seeking a proactive and organised Sales Office Administrator to join their dynamic team. This role is perfect for someone who thrives in a fast-paced environment and enjoys supporting both B2B and B2C customers. You will be instrumental in managing sales orders, providing excellent customer service, and supporting the sales team.

• Provide customer service by supporting B2B customers with order enquiries and assisting B2C customers who have purchased our products.
• Input sales orders and support the sales team with sales order enquiries (training will be provided).
• Meet and greet clients, provide refreshments, and manage meeting bookings.
• Arrange couriers for important samples for client pitches and handle postal duties as needed.
• Answer and forward phone calls, screen phone calls, and manage the sorting and distribution of post.
• Perform other administrative duties as required in an office-based role.

• At least 2 years’ experience in a fast-paced customer service and administrative role.
• Confidence in using Microsoft Office packages.
• Knowledge of Pegasus Opera 3 is beneficial but not essential.
• Excellent communication skills with proficient written and spoken English.
• Demonstrates initiative, common sense, and a helpful 'can do' attitude.
• Flexible and adaptable approach to work.
• Positive and confident disposition, with a willingness to be a key team player.
• Strong time management, multitasking, and organisational skills

To apply for the Sales Office Administrator position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role