Our client is a manufacturing business employing c. 400 people in over 30 international countries. The family-owned business was founded in the 1950’s in Germany, where the Headquarters are still based..
We are looking for a detail-oriented and highly organised Office Administrator to support a busy Sales team.
Responsibilities:
* Answering customer queries by telephone, email and live webchat function
* Processing orders and managing call off schedules
* Maintain accurate Salesforce database, ensuring all relevant information is uploaded
* Provide support to external retail and project sales teams
* Writing up quotes onto official documents for customers
* Planning company trips to head office in Germany
* Order office supplies as required
* Undertake ad hoc research projects at the request of management
* Respond to aftersales queries in a timely and professional manner
* Format and distribute weekly reports for customers
* Processing monthly accounts statements and highlighting overdue invoices
* Booking in weekly deliveries with customers and couriers
* Cover of other office duties as required when colleagues are on annual leave.
The ideal candidate:
* Previous administration experience
* Excellent computer skills
* Independent thinker with ability to multi-task
* Ability to prioritise and organise own workload
* Highly literate with excellent attention to detail
* Proactive customer focused approach
* Positive and friendly attitude
* Ability to work in a varied environment and maintain a clear work ethic.
* Flexible, with the ability to work as part of a team.
Really lovely working environment. Small team. Free parking. Hours of work are Monday – Friday, 9am – 5pm. Immediate start. Please do get in touch if you would like to hear more Only candidates based in UK and eligible to work in UK are allowed
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