Sales Operations and Logistics Coordinator

Description
The A List is a private luxury styling membership and app launched by Aimée Parfitt in 2021. Aimée Parfitt (CEO + Founder) is part of the Vogue 100 membership- Vogue's curated community of distinctive creative voices from around the globe. From personal styling to digital wardrobe management, we offer a variety of services enhanced by innovative technology to elite international clients with the highest expectations for luxury.
Central to our offering is the A List app, which has been designed to make shopping and styling an enjoyable, supported experience, make sourcing and gifting a breeze. Everything we’ve built is with the consumer in mind. The app is an interactive personalised experience.
At The A List, we put personalisation, exclusivity and innovation at the heart of our business, and are committed to finding unique individuals from every walk of life to support The A List’s activities and future aspirations.

The Role
We are looking for a Sales Operations and Logistics Assistant. This will be a supportive individual, with an eye for detail and the ability to work accurately in a fast paced environment. In this role you will be working closely with the Sales Operations team in helping to facilitate orders, efficiently and effectively.

Responsibilities include:

Data Entry
Product Order Management and Order Tracking
Conducting quality control, packing and shipping
Identifying HS Codes
Overseeing the returns process of product, managing the returns process from start to end
Creating invoices
Updating client accounts on backend system
Daily bookkeeping and bank reconciliation using the accounting system (Xero)
Gathering of financial records and monitoring of sales and purchases data
Ensuring correct documentation for VAT purposes including cross-border VAT issues
Liaising with suppliers to gather correct financial record
Reserving and purchasing from suppliers
Assist and handle the day-to-day operational matters within the Shipping team
Coordinate, assist, and manage the shipment of goods, ensuring timely and efficient delivery while maintaining compliance with all regulations.
Arrange, schedule, and monitor shipments for domestic and international deliveries.
Overseeing payments links ensuring they are paid
Coordinate with suppliers, forwarders, and logistics partners to ensure timely dispatch, shipping, and delivery of goods.
Maintain accurate records for audits.

The Ideal candidate:

Well organised individual with strong self-management skills
Ability and / or preference for working in a fast paced ‘start up’ environment
An enthusiastic team player with a willingness to learn new skills and develop themselves
An interest in luxury fashion is preferred
Experience in customer service is preferred
Experience in Microsoft Excel
Experience in G Suite (Docs, Sheets & Slide) is preferred
Experience using Xero or other cloud-based accounting systems is preferred

Why work for us:

The opportunity to make tangible impact in a fast growing startup
25 days holiday with all UK bank holidays on top
Dynamic office/warehouse space in trendy East London, to help collaboration, in person innovation time and content creation
Proud to offer our employees the Employee Assistance Programme (EAP) that gives employees 24-hour access to confidential support, professional advice and short-term counselling to help them deal with personal and work-related problems that are impacting their physical and mental well-being at work.
We are lucky to share the 'Nest Pension’' across our UK employees for that well needed security and peace of mind that you are covered
Flexible working policy- we work on a hybrid working model so you can achieve a sense of work life balance
Employee discount with our partnered Fashion Designers
With having many international clients the opportunity to travel and explore different cultures and countries is possible