We're working with a successful international manufacturing business that's looking to strengthen its operations team with the addition of an Order & Contracts Coordinator. This is an ideal opportunity for someone who enjoys variety, thrives on accuracy, and has a strong understanding of order processing and commercial contracts.
In this role, you'll support the smooth handling of customer orders from start to finish-ensuring they're accurate, compliant, and fulfilled on time. You'll also play a key part in reviewing and interpreting order terms, ensuring alignment with agreed contractual terms and flagging inconsistencies early.
What you'll be doing: * Manage the full sales order lifecycle-from order entry through to delivery * Ensure all orders comply with agreed commercial terms and contractual obligations * Work closely with sales, logistics and finance to ensure everything runs to plan * Check pricing, quantities and product details for accuracy * Communicate clearly with customers and internal teams about order status and any issues * Handle changes, returns, or cancellations in line with policy * Maintain clear and accurate records for tracking and audit purposes * Support ongoing process improvements and identify any risks or gaps * Resolve any order-related issues with a calm, customer-focused approach
What we're looking for: * Previous experience in sales order processing or a similar coordination role * Good understanding of contracts or commercial terms (formal legal training not required) * A high level of attention to detail and a methodical approach to work * Strong communication skills and a collaborative mindset * Proficient with MS Office; experience using ERP or CRM systems would be an advantage
What's on offer: * A competitive salary * Annual performance-related bonus * Private healthcare and wellbeing support * Friendly and supportive working environment * Flexible approach with a strong emphasis on work-life balance
If you're looking for a varied and rewarding role where your attention to detail and understanding of commercial processes can make a real impact, we'd love to hear from you.
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