Sales Progressor

Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Due to continued growth here at Crest Nicholson. Our Chiltern division have an exciting opportunity for an experienced Sales Progressor to join the team. You will take full responsibility for the running of sales from point of sale to exchange.

The successful candidate will have a thorough understanding of the stages of the conveyance process, an understanding of part exchange, Help to Buy and shared ownership will be beneficial also.

It is essential that you can work both independently and as part of a team and be confident when dealing with people at all levels face to face, over the telephone and in writing.

Your duties will include:

To be the point of contact for purchasers from reservation to completion of purchase
To take purchasers through the conveyance process, breaking down barriers and achieving swift exchanges
To achieve agreed sales targets including progressing off plan sales.
To communicate promptly and pro-actively with customers
To liaise with the build team and sales management team to provide completion dates
To serve notices to complete to our purchaser’s solicitors and ensure funds are requested and available
To provide regular reports on progress
To meet all necessary legal and regulatory requirements
To capture customer feedback for further analysis
To share responsibility for handover to purchasers on the day of completion with the Sales Offices
To liaise with sales advisors and sales managers on potential px/smoothmove transactions
Build rapport and instruct local agents to provide valuations for part exchange
Progress part exchange transactions from point of sale to completion
Visit all part exchange properties prior to purchase
Maintenance of stock part exchange properties to include liaison with cleaners and gardeners

Skills you will need:

Understanding of the home buying process
Understanding of the mortgage market and conveyancing requirements
Understanding the barriers within the process and how to overcome them
Organisational skills
Excellent customer service skills, including great interpersonal skills
Excellent IT Skills
A tenacious and ‘never give up’ attitude

The Company

Crest Nicholson is a leading developer of quality homes and thriving, sustainable communities.

We create great places for our customers to live, selecting desirable locations for our developments and taking a holistic approach to the design of our homes and their surroundings.

Attractive placemaking helps us deliver appealing and well-connected communities where people and nature can thrive.

As an employer of choice, we offer an extensive range of benefits, to include:

Competitive Salary
Company Bonus Scheme
Private pension up to 7.5%
Private healthcare and cash plan options
28 days' annual leave
Cycle to work scheme
Share save scheme
Gym membership discounts

We seek to be an ethical and progressive employer which encourages a culture of openness, creativity and continuous professional development and which rewards the effectiveness and loyalty of our employees as an equal opportunities employer. If you are applying to work at Crest Nicholson, we will ask you to supply us with sufficient personal information to help us process your application. To learn more about what personal information we will need to process and why, please refer to our recruitment privacy notice which can be found on the Crest Nicholson website under ‘Recruitment Privacy Policy'.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!