Sales Support

• Annual Salary: £27K per annum
• Location: London
• Job Type: Full-time

Join a great client of ours as a Sales Support Advisor and be the welcoming voice that helps guide our customers through their journey with us. This role is perfect for someone who thrives in a fast-paced environment and is passionate about providing exceptional customer service.

• Handle all new customer enquiries, converting qualified leads into booked appointments for our design consultants.
• Conduct high-quality sales follow-ups to ensure no opportunity is missed and our sales pipeline remains robust.
• Brief our sales consultants thoroughly, ensuring they are fully prepared to meet customer expectations.
• Support post-sale activities, including booking appointments and updating customers, to ensure smooth handovers across teams.
• Maintain a friendly and supportive environment, prioritising the customer's needs and ensuring high satisfaction levels.

• Proven experience in a customer service role, ideally within a fast-paced or sales-led environment.
• Exceptional communication skills, both over the phone and via email.
• Strong organisational skills and detail-oriented approach.
• Ability to manage time effectively and handle multiple tasks simultaneously.
• Team player with a flexible, solution-focused attitude.
• Motivated by delivering high-quality service and achieving individual targets.

• Competitive salary with potential to earn up to £27k OTE.
• 22 days holiday plus 8 bank holidays, with an additional day’s holiday for each year of service (up to a maximum of 27 days).
• Your birthday off.
• Pension scheme.
• Uniform provided.
• Health and wellbeing support programme.
• Bonuses for achieving individual targets.
• A collaborative and genuinely welcoming culture.

If you are interested in this role, please apply right away.