Sales Support Account Manager

About the Role

We’re looking for a proactive and knowledgeable Sales Support Account Manager to join a leading B2B technology and electrical solutions provider. You will be responsible for the day-to-day management of client accounts, providing exceptional service and proactive support to maximize sales opportunities and maintain strong, long-term relationships.

Key Responsibilities

• Serve as the primary point of contact for allocated accounts.
• Build and maintain strong, long-term relationships with key contacts.
• Manage incoming orders, queries, and service requests efficiently and professionally.
• Identify and prospect potential new customers.
• Work collaboratively with the wider sales team to develop new business opportunities, while also having the ability to prospect independently.
• Generate and distribute B2B CRM-based reports for sales performance and pipeline tracking.

What We’re Looking For

• Proven experience in account management, sales support, or customer service.

• Strong organisational and administrative skills.

• Excellent communication skills, both written and verbal.

• Competent in Microsoft Office.

• Ability to manage multiple priorities in a fast-paced environment.