Sales Support Administrator

Sales Support Administrator

Location: Northampton
Hours - fulltime
Salary: £25,000 - £30,000 per annum (depending on experience), plus monthly commission typically ranging from 10% - 20% of basic salary per annum

Overview

An exciting opportunity has arisen for a dedicated and detail-oriented Sales Support Administrator to join a leading finance provider. This role offers the chance to become an integral part of a dynamic team, supporting both the brokering and lending functions by managing key administrative tasks throughout the sales process. The successful candidate will play a vital role in ensuring the Sales Team and CRM systems remain up to date, facilitating a seamless and efficient process from start to finish.

Key Responsibilities

• Providing comprehensive administrative support to the sales team, including compiling, creating, and reviewing finance documents, quotations, and proposals.
• Submitting finance applications to lenders via online portals.
• Conducting credit checks and verifying lending rates for client proposals.
• Arranging signatures for finance documents and ensuring document accuracy before authorisation for payment.
• Maintaining accurate records in the CRM system and ensuring proper filing of client information.
• Preparing invoices and commission documents, ensuring accuracy of details such as serial numbers, company details, and addresses.
• Compiling payout packs post-signing for submission to lenders.
• Assisting with client onboarding processes, including KYC checks.
• Handling inbound calls and enquiries, directing them to the appropriate team members.
• Conducting outbound calls to lenders and suppliers to facilitate sales progress and obtain required documentation.
• Supporting the internal credit team with credit searches.
• Undertaking any other duties relevant to the role.

Skills and Experience Required

• A degree qualification is preferred. Strong academic background, including A-levels (or equivalent)
• Proven experience in providing professional administrative support within a sales environment.
• Excellent communication skills, both written and verbal.
• A positive and engaging telephone manner.
• Strong critical thinking skills with the ability to identify and resolve issues proactively.
• Proficiency in Microsoft Office and experience using CRM systems; familiarity with Xero is advantageous.