Sales Support Administrator

Job Title: Sales Support Administrator
Location: Royston
Remuneration: £28,000 - £30,000 per annum
Contract Details: Permanent, Full Time (Monday - Friday, 08:30 - 17:00)

Join a well-established organisation that specialises in high-quality products for the construction industry. ?

Responsibilities:

• Distribute incoming calls to the appropriate team member ??
• Accurately & promptly process orders using the order processing system
• Provide warehouse with precise despatch notes to ensure timely packing and dispatching of goods
• Book on orders with appropriate courier
• Create pro-forma invoices when pre-payment is required
• Generate Worldpay payment links for pre-payment
• Update online orders with accurate status and notes
• Maintain a routine follow-up of the online filing system
• Handle order/delivery inquiries promptly, ensuring customer satisfaction is always a priority
• Support the Sales team as needed
• Gain an understanding of our products and services

Future Additional Responsibilities:

• Take sales inquiries via telephone & email confidently
• Formulate quotations across all product sets
• Assist with stock management, including stock take and warehouse queries

Key Skills & Experience:

• Background in construction industry preferred but not essential
• Minimum 2 years of office administration experience, ideally within a Sales environment
• Strong organisational skills with the ability to prioritise tasks effectively
• Passionate about delivering top-notch customer service ?
• Experience with online ordering systems, including CRM management
• Excellent communicator and team player ??
• Ability to multi-task and show flexibility in a dynamic environment
• Attention to detail and accuracy
• Confident in using various systems
• Intermediate working experience with Microsoft 365

Perks Include:

• 20 Days holiday, increasing by 1 Day per year (max 5) ?
• Free parking on site ??
• 4% Pension Contributions
• Comprehensive Health Care after 1 year ?
• Annual and Intermittent Bonuses

Additional Information:

• The office is conveniently located 12 minutes' walk from Royston train station ??
• Parking is available nearby, within a 14-minute walking distance

If you are proactive, efficient, and ready to contribute to a thriving sales environment, we want to hear from you! Apply today and be a part of our dynamic team! ?

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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