Sales Support Administrator

• Annual Salary: up to £28K dependent upon experience
• Location: Milton Keynes
• Job Type: Full-time

Our client is an established manufacturing company seeking a meticulous and proactive Sales Support Administrator to join their small team in Milton Keynes. If you are an expert administrator with a keen eye for detail and a methodical approach to work, I would love to hear from you. This role offers the opportunity to be part of a dynamic team during an exciting time of growth and expansion.

• Serve as an initial point of contact for incoming calls, ensuring a professional and helpful response.
• Handle customer and supplier queries over the phone and via email, using Outlook, to ensure clear and concise communication.
• Process sales orders using Jeeves/UPS systems efficiently.
• Manage time effectively to maximize productivity.
• Develop and maintain constructive working relationships with all colleagues.
• Assist in the picking and packing of customer orders as needed to cover for absences.
• Support the team actively, demonstrating flexibility and teamwork.
• Report directly to the Office Manager, providing regular updates and reports.

• Proven administration experience is essential.
• High competency in Microsoft Office, especially Excel.
• Excellent telephone manner and communication skills, both verbal and written.
• Ability to learn new skills quickly and adapt to changes.
• Strong initiative and ability to manage workloads and prioritize tasks effectively.
• Comfortable with numerical tasks and basic mathematical calculations.
• A good standard of written and spoken English.
• A willingness to develop technical knowledge of our products.

• Competitive salary up to £28k per annum dependent upon experience.
• 25 days holiday plus bank holidays, with 3 days mandated around Christmas.
• Pension contributions as per current legislation.
• Accident insurance.
• Regular working hours from 8.30am to 5pm, Monday to Thursday, and 8.30am to 4.30pm on Friday.
• Opportunities for ongoing training and personal development.

• Comprehensive in-house training will be given on their products.
• Training on all company IT and telephone systems.
• Opportunities for further training and support for continued personal development.