Sales Support Administrator

£25,652 + Bonus + Excellent Benefits

Sales Support Administrator - Falkirk (FK2 7XJ) - Plumb Centre

So, who are we? We are Wolseley - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.  

Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including...

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.   

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more! 

As Sales Support Administrator based in Falkirk, you will be responsible for:  

• Building rapport with account customers as you will be a single point of contact offering support

• Receiving and processing customer orders

• Providing updates and responding to any queries

• Liaising with other teams and our internal branch network to check stock and delivery timelines

• Supporting the wider team members accounts when necessary, being adaptable/flexible to support different customers

This is a full-time permanent position 40 hours per week Monday – Friday 8.00am – 5.00pm. Once you have completed your probation the role can become hybrid and you can work from home on a Friday.

And here’s what we’d like you to have: 

• Excellent customer service and relationship building skills

• Confidence talking to different people

• Strong organisational skills with attention to detail

• Ability to multi-task

• Adaptable, friendly & approachable attitude with a strong work ethic

• Strong PC Literacy

We look forward to receiving your application!