Sales Support Administrator

Celltherm Coldrooms, Narborough, LE19 2GW

Monday to Thursday 9:00am – 17:00pm & Friday 9:00am – 16:00pm (30 minutes lunch)

We are recruiting for a sales support administrator who can start a full-time permanent role. We may consider applicants wanting a part-time position.

To provide administrative and coordination support to our sales team, ensuring that customer orders and sales information are accurate and processed efficiently.

Key responsibilities:

* Be the first point on contact for customer enquiries.

* Prepare quotations, sales orders and other sales documentation.

* Support our external sales representatives.

* Enter and maintain customer and product information in our CRM system.

* Process customer orders accurately and promptly.

* Communicate order details to the Operations Manager.

* Track order progress and provide customers with updates.

* Maintain sales reports, customer records, and order histories.

* Follow up on outstanding quotations and orders.

* Ensure sales documentation is filed and maintained correctly.

* Occasional assistance in our warehouse for lite duties, will involve manual work.

Experience:

* Experience in customer service and sales administration.

* Strong communication and organisational skills

* Excellent attention to detail

* Confident speaking with customers and resolving issues

* Customer focused with a willingness to learn and develop
Only candidates based in UK and eligible to work in UK are allowed