Sales Support Analyst 12m FTC

? Sales Support Analyst

?? Location: Horley (with occasional travel to Bristol or Blackpool – approx. 6 times per year)

?? Salary: £22,000 – £24,000 + benefits

?? Hybrid Working | Permanent | Full-time

Are you a detail-oriented, organised individual with a passion for supporting sales teams and ensuring smooth operational processes? We’re working with a fantastic UK-wide business to find a Sales Support Analyst to join their friendly and fast-paced team based in Horley.

This is a great opportunity to play a key role in maintaining accurate sales data, improving internal processes, and supporting both colleagues and customers through excellent administrative support.

• Provide proactive administrative support to the sales team and manage shared inboxes.

• Process orders, contracts, and customer changes within the CRM system to a high standard.

• Handle enquiries via phone and email, qualifying and directing them appropriately.

• Monitor and update customer records, including contact details and contract variations.

• Create and manage sales and portfolio reports using Microsoft Excel.

• Maintain and update sales documents and process guides.

• Organise and attend sales meetings, both virtually and occasionally in other UK offices.

• Identify and flag issues or inconsistencies in order data.

• Support wider team tasks as efficiencies develop.

• Previous experience in an administrative, sales support or CRM/data-focused role.

• Excellent attention to detail and high standards of data accuracy.

• Good working knowledge of Microsoft Excel (e.g. formulas, reporting).

• Strong communication skills – both written and verbal.

• Highly organised, with the ability to prioritise and manage multiple tasks.

• Proactive, professional, and customer-focused approach.

• Able to work independently and as part of a collaborative team.