Sales Support Coordinator

Job Title: Sales Support Administrator
Location: Sheffield
Industry: Manufacturing
Salary: Competitive, dependent on experience
Job Type: Full-Time, Permanent

About the Company:
We are working with a leading manufacturing company based in Sheffield, known for our high-quality products and strong commitment to customer satisfaction. As part of our continued growth, we are looking for a proactive and detail-oriented Sales Support Administrator to join a friendly and dynamic team.

The Role:
As a Sales Support Administrator, you will play a key role in supporting our sales team, ensuring the smooth processing of orders and providing exceptional customer service. You’ll be a vital link between our sales team, customers, and internal departments, helping to ensure our clients receive outstanding service from enquiry to delivery.

Key Responsibilities:

• Provide support with order processing

• Handle customer enquiries by phone and email

• Provide administrative support to the sales team and Sales Director

• Maintain accurate records of customer interactions and transactions

• Liaise with production, logistics, and finance teams to ensure smooth order fulfilment

• Prepare quotations and follow up with customers

• Assist with stock checks and reporting

About You:

• Previous experience in a sales support role (ideally in a manufacturing environment)

• Excellent communication and interpersonal skills

• Strong attention to detail and organisational abilities

• Confident using Microsoft Office, especially Excel and Outlook

• Ability to prioritise tasks and work well under pressure

• A positive attitude and team player mentality