Sales Support Coordinator

4 day working week…YES PLEASE!!!

Our client, an engineering company based in Ely are looking for a Sales Support Coordinator to join their small and dynamic sales team.

As an enthusiastic and highly organised professional you will be working closely with the Key Account Manager and be providing customers with the best possible service while actively supporting the company’s sales growth.

In return you will receive: Flexible start and finish times, company pension scheme, attendance bonus, long service awards, buy / sell holiday option scheme, training & development, equivalent of 25 days holiday plus bank holidays.

Hours of work: Full time, 37.5 hours over a 4-day week Monday to Thursday (FRIDAYS OFF) hours 7.30am - 5pm.

Duties & Responsibilities of the Sales Support Coordinator

• Manage the Customer Support Inbox for all customer communication and action emails accordingly.
• Processing quotations, purchase orders and sales orders, reconciling order books, and sending/gathering customer feedback on quotations.
• Work with Account Managers to provide any additional support as required.
• Maintain and update data inputted into our CRM software.
• Participating in daily production and review meetings with department supervisors.
• Ensure any delays are communicated to the Account Manager/Customer in a timely manner.
• Ensure any new account enquiries are passed over to the Account Managers to pursue in the timely manner.

What you will need to succeed as the Sales Support Coordinator

• A highly organised and methodical approach, ideally with previous experience in sales administration.
• Effective communicator who is capable of building strong working relationships internally and externally.
• A team-oriented mindset, with the ability to meet deadlines and work efficiently under pressure.
• Attention to detail and accuracy of work is crucial.
• Experience of working in an engineering / manufacturing environment would be a distinct advantage
• Knowledge of using a CRM / MRP package
• Computer literate with MS Office packages including Word, Excel, and Outlook

If you are interested in finding out more about this position, please contact Claudine for a chat or apply now.

If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Kameo Recruitment Ltd is acting as an employment agency for this permanent vacancy.