Sales Team Leader

WE talent are excited to be supporting our client in Braintree who are seeking a full-time Sales Manager to join their team!

As the Sales Manager you will be responsible for driving revenue through your teams' performances by using effective sales methods, applying expert product knowledge, and ensuring all policies and procedures are followed accordingly.

This is a full-time permanent position, covering 40 hours over 5 days. Our Contact Centre is open from Monday to Sunday and is based out of their Braintree site.

What they offer:

• £31,500 basic starting salary, with a quarterly bonus
• 32 days annual leave (including bank holidays), with extra days when you stick with us
• Access to our employee assistance programme, a 24-hour confidential helpline to support through any life issues
• Access to exclusive staff benefits platform, including a Cycle-to-Work scheme and multiple discounts at various high street brands and supermarkets
• Free on-site parking and free yearly flu jabs
• 25% employee discount

What are your responsibilities?

• Driving revenue through effective development, motivation, and monitoring of team members
• Ensure all team targets and KPI's are achieved whilst adhering to call compliance requirements
• Retaining customers by utilising lead data and by providing a full overview of our product range that is suitable for the customer's needs
• Dealing with manager escalation calls and emails that have been raised by the team
• Logging all HR issues which includes sickness, absence, and lateness
• Process customer sales in a polite and courteous manner in line with the call compliance requirements on each call
• Monitor the volume of calls and assist within a timely manner to support the sales floor
• Liaise with third-party suppliers ensuring any issues are dealt with in a timely manner

What qualifications & skills are required?

• Previous experience within a Team Leader/Management position in a similar environment
• Excellent sales skills with the ability to mentor and teach others to better their sales techniques
• Motivated and driven to achieve KPIs and targets on a daily basis, with the ability to translate this enthusiasm to those within your team
• GCSE C/4 or above in English & Mathematics

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