Sales Trainer

The Sales Trainer is responsible for designing, delivering, and continuously improving training programs that enhance the performance and effectiveness of the sales team. This role works closely with sales leadership and HR to ensure training aligns with business goals, sales strategies, and company values.

Key Responsibilities

• Deliver engaging and effective induction training to new starters across business energy sales and systems
• Provide refresher and ongoing training sessions for current staff where necessary
• Support onboarding by ensuring all new team members are confident and competent in the company’s systems, processes, and industry knowledge
• Work closely with team leaders and management to identify training needs and skills gaps
• Monitor training outcomes and performance, adapting material where needed to improve impact
• Contribute to the development and documentation of training materials and guides
• Assist in the enhancement of the end-to-end customer journey through training and process improvement
• Maintain up-to-date knowledge of the UK business energy market, including regulatory and industry changes
• Opportunities to grow and shape the role as it evolves into customer journey improvement. NPS and customer feedback

Essential:

• Previous training experience within the UK energy sector (business gas and/or electricity)
• Confident delivering structured training to individuals and groups
• Excellent communication and interpersonal skills
• Organised, proactive, and able to manage multiple training streams

Desirable:

• Experience in sales training or working in a business energy sales environment, however this can be an ongoing development area for the right candidate

• Base salary £27,000 - £30,000 DOE

• Ongoing training and development including extensive 1:1 coaching and group sessions
• 33 days holiday (inc bank holidays) – with the opportunity to buy & sell holidays
• Paid Birthday Leave
• Employee Assistance Programme – with 24/7 access to a Remote GP
• Cycle to Work Scheme & Tech Scheme
• Pension Scheme
• Life assurance cover

Utility Bidder is an Equal Opportunities Employer. The company is committed to equal employment opportunities regardless of age, sexual orientation, gender, pregnancy, religion, nationality, ethnic origin, disability, race, marital status, medical history, genetic information or parental status. We base all our employment decisions on merit, job requirements and business needs.

Utility Bidder Recruitment Agency Policy

Utility Bidder has a commitment to building relationships directly with candidates for our employment opportunities, as such we do not accept speculative CVs from recruitment agencies.

Where agencies are required, we will work with our preferred agencies to source candidates for specific vacancies and will only pay agency fees where we have a documented agreement in place and an agency has been appointed by a member of the Utility Bidder People Team.

We do not pay agency fees where speculative or unsolicited CVs are submitted to Utility Bidder by any means other than through our recruitment portal.

Where CVs are submitted without instruction from the Utility Bidder People Team, Utility Bidder reserves the right to contact and work with these candidates directly without payment of agency fees.