Salesforce Business Analyst

?? Confidential Opportunity: Salesforce Business Analyst (Service Cloud) | London (Hybrid) | Permanent Role | ASAP Start ??

We're excited to be partnering with a rapidly growing, forward-thinking organisation on a confidential search for an experienced Salesforce Business Analyst with strong expertise in Salesforce Service Cloud.

This is a high-impact role within a business that is heavily investing in Salesforce as part of a major digital transformation focused on enhancing customer experience. If you're passionate about leveraging technology to drive business outcomes and love working in dynamic, fast-paced environments, this could be the perfect fit.

As a Salesforce Business Analyst, you'll play a key role in shaping and optimising the organisation's Salesforce Service Cloud platform. You'll work closely with stakeholders across the business to gather requirements, define solutions, and ensure successful implementation and adoption.

This is an opportunity to make a visible impact from day one - supporting key projects and initiatives that will transform how the business engages with its customers.

• Proven experience as a Salesforce Business Analyst, with a strong track record of successful project delivery

• Deep expertise in Salesforce Service Cloud, with a strong understanding of best practices and platform capabilities

• Ability to gather, analyse, and translate complex business requirements into scalable and efficient Salesforce solutions

• Excellent stakeholder management skills, with the ability to work across technical and non-technical teams

• A proactive, solution-oriented mindset, with the ability to thrive in a high-growth, fast-changing environment

• Immediate or short notice availability highly preferred

• Location: London (Hybrid working model)

• Start Date: ASAP

• Employment Type: Permanent

If you're ready to take on a strategic, hands-on role in a business where your Salesforce expertise will be recognised and valued - we'd love to hear from you.

Get in touch to learn more about this confidential opportunity.