Salesforce Implementation Manager

Role: Salesforce Implementation Manager

Location: England (travel to Nottingham office once a quarter - to business needs)

Salary: £60,000-£65,000 DOE + benefits

Hours: 37.5 Mon-Fri

This is a new and exciting role for an experienced Salesforce Project Manager to join my client the lead on the implementation of Salesforce to their business. As Salesforce Implementation Manager, you'll oversee end-to-end Salesforce implementation projects and support business-wide initiatives. Working directly with stakeholders and reporting to the Head of IT/Technology, you'll ensure our technology solutions align with business strategy and deliver measurable value.

Key Responsibilities of the Salesforce Implementation Manager:

Project Leadership & Delivery

• Manage end-to-end Salesforce implementations and business transformation initiatives
• Lead cross-functional teams while maintaining project timelines, budgets, and scope
• Support operational goals and internal projects across departments
• Drive continuous improvement and change management processes
• Lead complete lifecycle of Salesforce implementations, ensuring on-time, within-scope delivery
• Identify and implement process optimisation opportunities
• Manage project risks and develop mitigation strategies
• Collaborate with internal teams to support organisation-wide projects
• Assist senior management in coordinating internal initiatives

Stakeholder Management & Communication

• Serve as primary point of contact for internal stakeholders
• Define project objectives and ensure alignment with business strategy
• Coordinate and lead cross-functional teams
• Provide guidance and mentorship to team members
• Maintain regular stakeholder communications and updates
• Foster collaboration while maintaining focus on project goals
• Provide expert guidance on Salesforce best practices and configurations
• Focus on Sales Cloud and Service Cloud optimisation
• Develop and maintain comprehensive project documentation
• Manage project plans, risk logs, issue logs, and status reports
• Work with IT and product teams for smooth feature deployment
• Ensure alignment with technology priorities and strategies

Key Skills & Qualifications:

• Salesforce projects in financial sector or similar transformation initiatives
• Strong knowledge of Salesforce, particularly Sales Cloud and Service Cloud
• Advanced proficiency with project management tools, including Excel/Google Sheets, MS Project, Monday.com and JIRA
• Experience with Mulesoft, particularly integration with Salesforce, is advantageous
• Proven stakeholder management and leadership capabilities
• PMP, Agile, or relevant project management certifications preferred
• Bachelor's degree in computer science, Business Administration, or related field
• Demonstrated ability to manage multiple complex projects simultaneously
• Highly developed organisational and time management skills
• Strong communication, presentation, and interpersonal skills

Please follow the link to apply for this Salesforce Implementation Manager role.